Is your item in need of a repair? If you are in need of a re-string, please follow the instructions below:

Expedite the process by Registering & Paying for your repair ahead of time here

1. Ship your item(s) to the NEW ADDRESS P.O. Box 6490, Evanston, IL 60204.

2. Please include a check (payable to Intention Beads) for shipping $4.85 + $10 per restring. If you have more than one item that needs repair, please include an additional $10.00 for each item. PLEASE NOTE: you do not need to include a check if you have registered and paid online!

3. DO NOT forget to include your name, phone number, and shipping address. If you have registered and paid online, simply include your order number or a printout of the confirmation!

Repair turnaround is around 2 weeks

For all other repair needs, please contact us at